Data scattered everywhere. The complete picture is nowhere.
POS says one thing. Ecommerce says another. Reconciling the whole picture is deemed impossible, so no one does. PolyPhaze connects it all, so your AI and team can act with confidence, today.
Trusted data. Real-time decisions. Better margins.
360 View of the Customer
POS, ecommerce, loyalty, CRM and support data connected and cross-referenced automatically. One trusted view of your customer across every channel they use.
Merchandising Signals in Real Time
Inventory shifts, sell-through velocity and supplier lead times unified in a single view. Your merchandising team acts on what’s happening now, not last week’s spreadsheet.
Traceable AI Decisioning
Every recommendation and forecast traces back to the source data that produced it. Audit-ready by default, not as an afterthought.
Zero Rip-and-Replace Risk
PolyPhaze complements your existing retail tech stack. Model and platform agnostic. Deployed in 30 days, not 18 months.
One platform. Every retail decision.
Omnichannel commerce: one customer, one truth, every touchpoint.
Your customer browses online, buys in-store, returns via app and contacts support by email, four channels, four systems, four incomplete profiles. PolyPhaze resolves that customer into a single trusted entity across every touchpoint automatically. Your marketing, merchandising and service teams all see the same person. Personalization gets real when the foundation beneath it is connected.
- Customer identity resolved across your entire retail stack
- Cross-channel purchase history, preferences and interactions in one trusted view
- Every AI recommendation traceable to source and privacy-compliant from day one
Inventory intelligence: right product, right place, right time.
Inventory lives and dies on real-time visibility. PolyPhaze connects POS sell-through, warehouse management, supplier portals and demand forecasts into one governed view. Your planning team sees the complete picture: what’s selling, what’s stuck and what’s at risk. Decisions get made faster because the data behind them is trusted and connected.
- POS sell-through, warehouse levels and supplier status unified in real time
- Demand forecast models fed by live data, not last week’s spreadsheet
- Out-of-stock and overstock signals surface before they become business problems
Margin intelligence across every product and SKU.
Pricing and markdown decisions depend on sell-through velocity, competitor positioning, seasonality and supplier costs, data that rarely lives in the same system. PolyPhaze connects those signals, resolves product entities across channels and gives your merchandising team a trusted pricing picture. AI-driven pricing recommendations come with full lineage, so your team knows exactly what drove each suggestion.
- Sell-through velocity, margin data and competitor pricing unified for every SKU
- Markdown timing optimized by connecting real-time sales to inventory positions
- Every pricing suggestion traceable to the source data point
Customer intelligence: know your buyer, help them buy more.
Real personalization requires a connected customer identity: purchase history, browsing behavior, support interactions, loyalty tier and return patterns, from systems that were never designed to share data. PolyPhaze resolves customer entities across every channel, so segmentation and targeting get sharper because the picture underneath is complete.
- Customer profiles unified across purchase, browse, support and loyalty data
- Privacy governance applied at the data layer, GDPR and CCPA compliant by design
- Churn signals and lifetime value calculated from complete behavioral data
Store operations: connected intelligence from back office to shelf.
Store performance depends on connecting foot traffic, POS data, staffing schedules and replenishment signals. PolyPhaze unifies that picture so store managers and regional teams see the complete operational reality. AI agents surface staffing gaps, replenishment needs and performance outliers before they become business problems.
- Foot traffic, POS and staffing data connected for every store
- Replenishment signals based on real-time sell-through, not scheduled batch reports
- Performance outliers flagged automatically across regions
The PolyPhaze Knowledge Fabric™
The PolyPhaze Knowledge Fabric™ complements your existing systems. It connects what was never designed to be connected, creating meaning and drawing insight across system boundaries. Five core capabilities, one trusted foundation.
Connects to POS, ecommerce, WMS, CRM, loyalty platforms and supplier systems. Your AI and your people see the same complete picture.
“Customer” in your CRM and “shopper” in your POS resolve to the same entity, automatically. No more manual reconciliation across channel boundaries.
Every AI output traces back to the specific source data that produced it. When a privacy audit or regulator asks where a recommendation came from, the answer is one click away.
Every AI agent request is controlled, logged and auditable, with zero-trust governance at the data layer, not the application layer.
Works with any AI model: public or private, cloud or on-premises. When the model changes (and it will), the trusted data foundation stays exactly the same.
Production in 30 days. Not 18 months.
Most data platform deployments take a year or more. PolyPhaze deploys in 30 days because the Knowledge Fabric connects to your existing systems without replacing them. Four phases, four weeks, production-ready.
Connect
We map your existing systems, POS, ecommerce, WMS, CRM, loyalty platforms and supplier feeds, and establish secure connections with no migration or schema changes. The Knowledge Fabric reads your systems where they are.
Resolve
Entity resolution across system boundaries: customer records, product SKUs, inventory positions and supplier identifiers are matched and reconciled automatically. The Knowledge Fabric builds the semantic model your merchandising, marketing and operations teams need.
Govern
Access controls, data-lineage tracking and audit trails are configured at the field level. Zero-trust governance is applied to every data point, every agent request, every query. Your privacy and compliance teams validate before go-live.
Activate
AI agents and conversational interfaces go live with your retail teams. Real customer data, real inventory feeds, real recommendations. Your team tests with production workflows and we tune until confidence matches expectation.
30-day deployment assumes standard connectivity to common retail platforms. Complex or legacy environments may require an additional 30–60 days for custom connectors.
Connects to the systems you already run
PolyPhaze integrates with the core platforms, data warehouses, third-party data providers and cloud infrastructure your team already uses. Model agnostic. No rip-and-replace. The PolyPhaze Knowledge Fabric™ reads from your existing stack and adds the intelligence layer on top.
